ISO 9001 Quality Assurance Accreditation

QUALITY POLICY

At HRS Heat Exchangers, dedicated to design, manufacture and sale of heat exchangers, process plants and pressure equipment, we establish this Quality Policy as a reference framework for our Quality Management System (QMS), in accordance with the ISO 9001:2015 Standard.

Through this Policy, we define the framework for the establishment and review of our quality objectives and express out commitment to customer satisfaction, compliance with applicable requirements and continuous improvement of the effectiveness of our QMS.

In order to ensure the proper implementation of this policy, HRS Heat Exchangers assumes the following commitments:

• Understand the context of our organisation and periodically review internal and external factors that may affect our ability to provide compliant products and services.
• Identify and consider the needs and expectations of stakeholders, especially our customers, staff, suppliers, regulatory bodies, and other applicable entities.
• Guarantee compliance with customer requirements and legal, regulatory and technical requirements applicable to our activities, products and services.
• Drive a process-based approach, risk-based thinking, and data-driven decision-making to improve the performance of our system.
• Establish, communicate review and update quality objectives consistent with the strategic direction of the organisation.
• Ensure the availability of the human, technical and infrastructural resources necessary for the effective functioning of our QMS.
• Foster the competence, training, awareness, participation and responsibility of all staff in relation to quality.
• Promote the effective communication of this Quality Policy and ensure that it is understood, applied and maintained as documented information available to relevant parties.
• Evaluate and continuously improve our processes, products, services, and relationships with suppliers and external collaborators to increase customer satisfaction and system effectiveness.

We are committed to disseminating this Quality Policy, ensuring its application at all levels of the organisation, reviewing it periodically to maintain it’s adequacy and support the fulfilment of the established objectives, promoting a culture of continuous improvement and customer focus.

Please click on the following link to review our certification HRS NQA – ISO9001 Accreditation Certificate